Accessibility

What we aim at

The Web Content Accessibility Guidelines 2.2, level AA. We are a private company, so the Public Sector Bodies Accessibility Regulations 2018 do not bind us; the Equality Act 2010 does, through the duty to make reasonable adjustments, and this is what that duty looks like written down.

That duty is anticipatory. It is owed to disabled people generally, before anybody asks, which is why the site is built the way the next section describes rather than waiting for a request. Asking is the backstop, not the duty.

What is built in

• Every control can be reached and used from the keyboard alone, and shows where the keyboard is
• Every control that answers a press does so over at least 48 by 48 pixels
• Contrast is checked across 26 colour pairs in each of the three themes using APCA.
• The site follows your system setting for reduced motion, and every animation on it stops when that is set
• Text scales with your browser setting to 200 per cent, except the interactive home composition, which scales to 130 per cent.
• Published pages use a left-to-right layout; identifiers retain their original direction.
• Each page declares its language for assistive technology.

Contact hello@ave17.com if a feature is difficult to use.

Known limitations

• The static home page is a scrolling directory. The interactive home composition scales to 130 per cent; other pages reflow to 200 per cent.
• Browser text search, custom user styles and text-spacing adjustments are limited in the interactive view. Plain text is available by email.
• The interactive view may announce some control labels in a different language from the page text.
• Contrast is assessed using APCA. This does not establish conformance with the WCAG 2.2 contrast ratios.

This statement describes the available features and known limitations; it is not a certification of conformance.

Which rules apply, and where

In the United Kingdom the duty is the Equality Act 2010: we must make reasonable adjustments so that a disabled person is not put at a substantial disadvantage. It applies to a private company's website as it applies to its front door. The Public Sector Bodies Accessibility Regulations 2018, which are the ones that require a formal accessibility statement, do not apply to us; this page is here because it is worth having, not because a regulation demands it.

In the European Union, Directive (EU) 2019/882 applies to consumer e-commerce. Its service obligations exclude microenterprises such as AVE17 LTD. Our accessibility aims remain WCAG 2.2 AA and EN 301 549.

Clause 9 of EN 301 549 V3.2.1 (2021-03) covers web accessibility and adopts the WCAG level A and AA criteria. This statement uses WCAG 2.2 AA as its target and describes known limitations above.

In the United States there is no federal web standard for a private site. Courts read title III of the Americans with Disabilities Act against WCAG in practice, which is the standard this page already names.

If we stop being a microenterprise, or start selling to consumers in the Union at a scale that changes the answer, this section changes before the selling does.

If something does not work for you

Write to hello@ave17.com and say what you were trying to do, what happened, and what you were using. We answer within two working days and we will tell you when it is fixed.

If you need a page as plain text, a document read out or another accessible format, write to hello@ave17.com. To request a call, include a number and a time. We will provide the adjustment at no charge under section 20(7) of the Equality Act.

If we do not fix it, here is who to go to

A statement that asks you to complain to the company and stops there leaves you with nowhere to go when the company is the problem. These are the routes past us, and none of them requires our permission or our co-operation.

United Kingdom, advice

The Equality Advisory and Support Service advises individuals on the Equality Act 2010 and is free to use

United Kingdom, enforcement

The Equality and Human Rights Commission enforces the Act. A claim about services is brought in the county court, or the sheriff court in Scotland, under section 114, normally within six months of the act complained of

European Union

Article 29 of Directive (EU) 2019/882 requires each Member State to give consumers a route to the courts or to a competent administrative body. The body is a national one and its name differs by country

United States

Title III of the Americans with Disabilities Act is enforced privately and by the Department of Justice; there is no federal web standard for a private site to be measured against

We would rather hear from you first, and the section above says what we do when we do. This section is here because you should not have to take our word for that.

In force

This document has been in force since 10 November 2026.

10 November 2026

Updated.

1 September 2026

Updated.

28 August 2026

Updated.

27 August 2026

Updated.