AVE17 LTD
Everything we publish.
Six documents and this dated index, each with its effective date. The registered particulars and the whole set are one click from every page.
WHO PUBLISHES THEM
The particulars.
Regulation 6 of the Electronic Commerce (EC Directive) Regulations 2002 asks for these to be easily, directly and permanently accessible, and article 5 of Directive 2000/31/EC asks the same in the Union. They are here because this page is the index the foot of every page links to.
- Registered name
- AVE17 LTD
- Company number
- 17254143
- Registered in
- England and Wales
- Represented by
- Vladislav Kalinin
- Incorporated
- 1 June 2026
- Registered office
- 128 City Road, London, EC1V 2NX, United Kingdom
- hello@ave17.com
- VAT
- Not registered. A published price is the whole price
- Data protection
- Registered with the ICO, ZC225076
We answer within two working days. There is no telephone line and no form on this site: the mark at the top of every page opens a letter in your own mail program with nothing sent until you send it.
IF SOMETHING GOES WRONG
How to complain, and how long each step takes.
This is clause 15c of the terms of service, said here as well because a complaints procedure that can only be found inside a contract is a complaints procedure for people who have already read the contract.
- Where
- hello@ave17.com, with COMPLAINT in the subject line
- What to say
- What happened, and what you want done about it
- Acknowledgement
- Within two working days
- Answer
- Within ten working days
- If that does not settle it
- Say so, and it goes to a director, who answers within a further ten working days
- Past us
- We are not in an alternative dispute resolution scheme and nothing obliges us to join one. Regulation 19 of the ADR (Competent Authorities and Information) Regulations 2015 makes a trader name the scheme they are in or have committed to; we are in none. Nothing here stops you going to court, and clause 16 says which one
A complaint about how we handle personal data is a different route with a different regulator at the end of it, and the privacy notice names it: the Information Commissioner's Office in the United Kingdom, your own supervisory authority in the Union. You never have to raise it with us first.
IN FORCE
The set.
- This index
- In force from 10 November 2026. At /documents
- Supplier information
- Company particulars, insurance and policies. In force from 10 November 2026. At /supplier
- Privacy notice
- What we collect, why we have it, how long it stays, and what your browser keeps. In force from 10 November 2026. At /privacy
- Terms of service
- What we do, what it costs, what happens when it goes wrong, and how either side ends it. In force from 10 November 2026. At /terms
- Data processing terms
- What we may do with data we hold for a customer, under Article 28 of the UK GDPR. In force from 10 November 2026. At /processing
- Security disclosure policy
- How to tell us something is broken, what we promise and what we ask. In force from 10 November 2026. At /security
- Accessibility statement
- What the site does, what is measured, and what is not done. In force from 10 November 2026. At /accessibility
Each date identifies when the document took effect.
HOW THEY CHANGE
Nothing is revised in silence.
When a document changes in a way that affects you, its own date changes with it. For the terms of service that is at least 30 days notice before the change applies, and you may end the contract before it takes effect.
For a previous version, write to hello@ave17.com with the date you need.
In force
This document has been in force since 10 November 2026.
- 10 November 2026
- Updated.
- 1 September 2026
- Updated.